What are the return conditions?
Items purchased in store can be exchanged or returned within 30 days of receiving the order, and items purchased online can be exchanged or returned within 30 days of receiving the order
The item must always be in unused condition and packed in the original packaging with price tags or stickers attached.
francosartow.com does not consider a try-on as a use.
Don’t forget the purchase receipt/return form!
Returns purchased from other partners or other partner online stores cannot be processed and credited.
You return the entire order
The items in your order were damaged, delivered incorrectly or delivered incorrectly. If this is the case, please contact [email protected]